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Utilities General Customer Information

Billing Format

Marion County Utilities bills will indicate the water and/or sewer base charges and water gallons used.  Any past due charges are also indicated as a previous balance.  The bill will indicate a turn off date for previous balances only.  If you feel the previous balance is an error please, contact our office to verify your payment has been received.  Bill are generated monthly and are due monthly.  Base charges are accumulated regardless of whether your service is connected or disconnected.

Payment Options

There are several options available for the payment of your bill:

      1.         Automatic Bank Draft:

This program has proven to be very popular with over 5,000 customers enrolled.  For those that enroll in the program, your bill will indicate the amount due and your payment will draft from your account on the due date listed.  To sign up, send a signed request with a voided check and your customer number to 1219 S. Pine Avenue, Ocala, FL   34471.  It will take approximately 30 to 60 days to process your bank draft.  You should continue to pay your bill until the bill states “Paid From Bank Draft on the Due Date”.

Direct Payment Application Form Click Here.....

       2.         On-Line Payment:

Monthly bills can be paid on-line using Visa or MasterCard credit or debit cards.  Our website is www.marioncountyfl.org.   Click on “On-Line Payments” in the top right hand corner; you will need to activate an online account if you have not done so and create a user name and password to log in. Be sure the username and password you create will be something easy for you to remember.

3.        Payment by Mail:

Mail your check or money order with your payment coupon to: 
Marion County Utilities,  P.O.  Box  31596,  Tampa,  Florida, 33631-3596.
  Use the payment envelope provided with your billing statement.

4.         Drop Boxes/Office:

                 Marion County Utilities has four payment drop
                 box locations:

         Freedom Library (5870 SW 95th Street)

         Palm Cay Guard House (SW 106th Place)

         Marion Oaks Community Center
         (294 Marion Oaks Lane)

         Silver Springs Shores Community Center
         (590 Silver Road)

         No late or Cash payments at drop boxes.

Payments can also be made at our office located at:
1219 S. Pine Avenue,
Monday thru Friday from 8:30 A.M. to 4:30 P.M.



Payments take
24 hours to process
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Billing Format
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External Links

AWWA

St. Johns River Management District (SJRWMD)

Southwest Florida Water Management District (SWFWMD)

Florida Department of Environmental Protection (FDEP)

 

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