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Payment options

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Phone scam alert: Marion County Utilities wants you to be aware of possible phone scams. View more information here.

Automatic bank draft

Electronic payment is the most convenient and inexpensive way to pay your monthly bill. To set up this automatic service, complete the Electronic Transfer Fund application. Cancellations require a minimum 10-day notice.

Online payment services

Our online customer portal is now hosted by our vendor First Billing Services. You can now sign up for e-bill, recurring payments (auto pay), Text and Pay, and set up how you want to receive alerts. To utilize payment options on this site, our vendor, First Billing Services charges a convenience fee which covers costs to provide these services and processing fees. Online payment options include E-checks, credit cards including Discover, MasterCard, American Express and Visa, and debit cards. Card payments will incur a $2.75 convenience fee for each transaction up to $300, E-check transactions will incur a fee of $1.99 for each transaction up to $25,000.  Online payments may take up to 24 hours to process. Be sure to contact our office at 352-307-6000 with the confirmation number provided after paying online if your account is due for disconnection.

In order to pay your utility bill online, register your utility account with First Billing Services. Accounts registered prior to December 2017 will need to re-register.

Mail

Mail your check or money order with your payment coupon to:
Marion County Utilities, P.O. Box 644122, Cincinnati, OH 45264-4122

Online bank bill pay

Using your bank’s bill pay service is another convenient payment option. Check with your bank representative concerning specifics about their bill pay services. Verify with your bank just how payments to Marion County Utilities are processed as some banks accept en electronic payment and then mail a check to the payee. This variation in processing could create an unintended delay in receiving your payment.

Drop boxes

Drop boxes are available at the following locations:
 - Freedom Public Library, 5870 SW 95th St., Ocala
 - Marion Oaks Community Center, 294 Marion Oaks Lane, Ocala
 - Palm Cay Guard House, Southwest 106th Place, Ocala
 - Silver Springs Shores Community and Youth Center, 590 Silver Road, Ocala

Payments deposited in our onsite drop boxes are collected on Monday and Wednesday evenings. Please do not place late or cash payments in boxes.

Office

- We also accept payments at our business office (11800 SE U.S. Highway 441, Belleview)
Office hours of operation: Monday through Friday, 8:30 a.m. to 4:30 p.m.
- The office also accepts Discover, MasterCard, American Express and Visa credit/debit cards. Our payment processor, First Billing Services, charges a convenience fee of $2.75 for card payments up to $300.
- Checks are also accepted.
Drive-through hours of operation: Monday through Friday, 8:30 a.m. to 4:15 p.m.