Feb. 26, 2015 - Marion County Utilities warns residents and businesses about utility scam
Contact: Elaine DeIorio McClain, Public Information Officer
Office: 352-438-2314 ▪ Cell: 352-857-1434 ▪ Email: firstname.lastname@example.org
MARION COUNTY UTILITIES WARNS RESIDENTS AND BUSINESSES
ABOUT UTILITY SCAM
MARION COUNTY, Fla. (Feb. 26, 2015) – Marion County Utilities is warning residents and businesses about a scam recently reported to the department. A caller, claiming to be from Marion County Utilities, has contacted customers from an 800 number and told them their accounts are delinquent. The caller then instructed customers to pay a sum of money with a MoneyGram® to avoid having their service turned off.
Marion County Utilities staff does not call individual customers to ask for a specific method of payment. The department sends out an automated call to remind delinquent account holders when they can expect service to be cut off and by what date the payments must be made. The automated phone message includes methods of payment such as visiting the department’s office, paying online or paying by phone.
Customers receiving a suspicious call should contact the Marion County Sheriff’s Office. For information on their accounts or bills, residents should call the Marion County Utilities customer service line at 352-307-6000.
Marion County Utilities provides water and wastewater services to more than 30,000 utility customers in Marion. Within the last two years, the department was voted as having the best-tasting water in Florida (from the Florida Rural Water Association), and received state recognition for its business practices and national recognition for its environmental stewardship.