Marion County Utilities Update 

Due to current public health concerns, Marion County Government buildings are closed to the public.

  • Business will be conducted through the drive-through, Monday – Friday, 8:30 a.m. to 4:15 p.m.
  • You can call their 24-hour emergency service line at (352) 307-6000.

Learn more about your award-winning Utilities department in the video below.

Marion at work flierUtilities provides the following services to nearly 300,000 customers, ensuring safe and healthy water and wastewater services.

Utilities GIS mapFind out if clean, safe water is available in your area.

Marion County Utilities recognized with national award.

Customer service, budget, finance and accounting.

Field support to water customers, emergency utility repairs, maintenance of water distribution and wastewater collection systems and upkeep of 151 lift stations.

Emerging contaminants, including 1, 4 dioxane
The Florida Environmental Protection Agency researches chemicals not previously discovered in water or detected at precautionary levels. Find county-specific data, frequently asked questions and other information on emerging contaminants here.

2016 Florida Springs Protection Act
Learn how the Florida Springs Protection Act impacts permitting and associated requirements here.

Regulatory compliance for the department’s 33 water treatment plants and six wastewater treatment facilities.

Construction engineering
Administration of the department’s capital improvement program, development review, mapping, system modeling

and construction design, surveillance and inspection.

Beware of telephone scams
Marion County Utilities will never call you asking for payment. If you receive a call from someone requesting a payment, under no circumstance give out any information. Always call the number on your bill statement 352-307-6000 if you are unsure. If possible, try to get a phone number from the party calling and report it to law enforcement. 

Marion County Utilities will never call you requesting payment or asking you to purchase a special debit card to avoid having service disconnected. Reminder calls are automated. Payments can be made via phone at 855-212-4048.

  Regional Utility Rate Comparison   


Water connection requirement flier Building in Marion County?
Is your parcel required to connect to an area
Marion County Utilities pipeline?
Important information that may affect your costs and cause project delays can be found here.